I didn't know I was gonna purchase a dress from Emerald when I walked into the beautiful boutique! I went to two other stores and nothing impressed me, and that includes the service. But Emerald ticks all the boxes. Elena is very professional, patient and welcoming. She understood what I was looking for, and selected few dresses for me to try on. Honestly, I love all of the dresses she picked! And most importantly, I didn't feel at any point pressure or rushed throughout my experience. Thanks to her help, I eventually purchased the dress for my big day. Thank you Emerald Bridal, highly…
The fitting experience
What brides say.
Read how brides describe the pace, guidance, and support they found during their Emerald Bridal appointments.
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In their own words.
Showing 199–216 of 321 reviews
Lovely store and staff. Good range of dresses as well.
I purchased my wedding dress from Emerald Bridal and cannot recommend Sandra and Elena enough. Emerald Bridal was the first and last wedding dress shop I went to. From the beginning Elena and Sandra were friendly, patient, helpful and knowledgeable and the store itself has an amazing selection of dresses and a great atmosphere. My mum and I have created unforgettable memories at Emerald Bridal trying on dresses, selecting the dress and coming back for fittings and it would not have been the same without Elena and Sandra helping us through it all. Sandra also provided on going support and…
Response from Emerald Bridal
Thank you Jacinta for the lovely review. We are so happy, we made your bridal experience so memorable. The photo's of your wedding day look spectacular! And what about that train!! Wow, you looked so beautiful. And your fiancé didn't do too bad either! ;) You have such a gorgeous personality and your mum is such a delight. We loved having you in our store and getting to know you both. Your…
I was really impressed with the excellent personal customer service at Emerald Bridal. Sandra was quick to respond to emails and phone calls. At the store, she spent a lot of time taking me through options in a way that made me feel totally comfortable and unpressured. She went out of her way to seek out a dress for me in a short timeframe when I booked my wedding with 3 months notice! Really recommend going to see Sandra and her team if you are hunting for your dress!
Sandra Lin was absolutely wonderful. While we ended up purchasing a dress elsewhere, she was brilliant. She made us feel welcome, listened to and very quickly got a feel for the styles that suited me best. I highly recommend making this a stop when looking for your dream wedding dress. Thank you :)
Sandra was great! Friendly and professional.
Response from Emerald Bridal
Hello Felicity, Thank you for your review, it was a pleasure to assist you! Warm Regards, The Emerald Bridal Team
We bought 2 wedding dresses for my wife and I here at Emerald Bridal. We had a great experience with Elena, she made us feel comfortable and knew which dresses we would suit, and she was completely correct! The whole process was easy and smooth, communication was good too. They have a broad range of dresses to suit all tastes. Highly recommend.
Response from Emerald Bridal
Dominque and Brooke! I can't tell you how much of a pleasure it was helping you both! You are both gorgeous humans! The photos of your special day are amazing and a true reflection of your beautiful personalities and you're amazing supportive families. I am so happy you both came into Emerald Bridal and you found the dresses that fit your style and personality. We love hearing about our brides…
Amazing experience and a big range of dresses in all sizes. I'm more on the petite side so it was so good to find that there were some dresses in my size. Elena and Sandra were so friendly and made me feel so comfortable. The fitting rooms were quite pretty as well. Elena was very helpful in her advice and suggestions on what could work well with the look I was trying to achieve.
Response from Emerald Bridal
Thank you so much Carmen for coming in and allowing us to help you view our collection. I love to hear that you enjoyed your experience and we were able to help you through this exciting time. I am so happy for you and wishing you all the best. Love Elena and the Emerald Bridal Team
Sandra was so helpful when I visited her the other day for a wedding dress. I had some idea of what I wanted but she helped me immensely in figuring out the type of dress that suited my body shape. Now I have two great options to choose from thanks to her professional help! I would recommend all my friends to come to this boutique with confidence! It was also lots of fun!
Response from Emerald Bridal
We are so glad you enjoyed your appointment with us Kat! It was a pleasure to assist you , many thanks for your lovely review! Warmest, The Emerald Bridal Team
I loved my experience at Emerald Bridal! Elena was so helpful at not only listening to my thoughts and ideas but also recommending dresses. I would not have even considered my chosen dress without her! I would highly recommend Emerald Bridal for anyone looking for a wedding dress.
Response from Emerald Bridal
Thank you Emily! We appreciate your kind words so much and are so happy we were able to help you ! Warmest, The Emerald Bridal Team
I was so fortunate to find my wedding dress at Emerald Bridal. The staff were so lovely and helpful and it was such a beautiful store to be browsing. They had multiple options I could have gone with, but was so happy with the dress I chose. Everything went smoothly with the fitting and ordering process and I highly recommend this store.
Response from Emerald Bridal
Thank you for your very kind review Rachel! It was lovely to meet you and a pleasure to be part of your bridal journey! Warmest, The Emerald Bridal Team
I had the most pleasant experience with Emerald Bridal. Sandra and Elena have been extremely helpful in assisting me to find the perfect dress for my wedding. As soon as I stepped into the store there was a great vibe and I was amazed with the vast selection of elegant and beautiful gowns. I was welcomed by Elena, who helped me during my initial appointment. She was wonderful and offered me different dresses to try on, and gave me helpful suggestions based on my body shape and preferred dress style. Elena and Sandra are both friendly, knowledgeable, professional and patient during the whole…
Response from Emerald Bridal
Thank you Shelly so much for this lovely review! You've definitely made our day! It was truly our pleasure to assist you and we are so excited for your wedding day! Warmest, The Emerald Bridal
Great shop! Sandra was so helpful and considerate! Beautiful dresses!
Response from Emerald Bridal
We are so pleased you had a great experience at our boutique Jess - Thank you so much for your review! Warmest, The Emerald Bridal Team
I had the most unforgettable experience with Elena and Sandra. Who knows the first shop I booked in would be the last shop I visited for my dream wedding dress! 🤩The dress is stunning, budget friendly. Selena and Sandra were there to help along the process and they offered a lot of professional support which really made the decision come naturally.
Response from Emerald Bridal
Hello Arya, It was a pleasure to assist you and we are so excited to see you in your dress on the big day! Thank you so much for this review, we are so pleased your bridal experience with us was a good one! Warmest, The Emerald Bridal Team
I had such a great experience with Emerald bridal, Elena was lovely. She was very helpful and patient yet honest and I felt comfortable. I cannot thank her enough for going above and beyond for helping me fine THE dress and at such a great price! Would definitely recommend them.
Response from Emerald Bridal
Hello Nekeisha, We are so appreciative of your lovely review and are so pleased you had a good experience with us! THANK YOU! Warmest, The Emerald Bridal Team
I had a very pleasant experience in choosing wedding dress at Emerald Bridal. Sandra is very knowledgeable, friendly, and professional. She listened attentively to my request and questions. I never felt rushed during all appointments. Thank you!
Response from Emerald Bridal
Thank you for your kind words Marjorie, it was such a pleasure assisting you and we hope you have a beautiful day celebrating your wedding! Warmest, The Emerald Bridal Team
2019: This was the first bridal shop I went to when I was wedding gown shopping. And although I did not purchase my gown from them, I would definitely recommend them for their gowns, and esp for their girls. This was my experience: After all the confusion of nearly not having an appointment with them the day I turned up (which was entirely my fault), they gave their attention to me and assisted me on my mission. The girls listened to what I was looking for in a dress, the type, the design, the colour, the budget, the likes etc. They welcomed me to browse their gowns, pick the ones that caught…
Response from Emerald Bridal
Hello Shan, Thank you so very much for this thoughtful review! We are so pleased that you had a good experience with us. Thanks again ( honestly so touched you remembered us!) and we hope you had a wonderful wedding day! Warmest, The Emerald Bridal Team
I said yes to the dress at Emerald Bridal! Sandra was very helpful in helping me to try on the dresses. As an indecisive person, she was very patient and the process was very smooth :) (even through lockdown!) I also had so many questions e.g. about florists etc. and she was gave me lots of suggestions. Prior to this I actually went to 5 other bridal stores! But found one here because the dress I picked was beautifully embroidered - simple but with floral details was my style :) but they have dresses which cater for all styles. It was also of decent price (not too extravagant compared to some…
Response from Emerald Bridal
Dearest Louise, Thank you for this amazing review! We are so pleased we were able to help you and we hope you had an amazing wedding day ! Warmest, The Emerald Bridal Team
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