The dresses we super beautiful and unique. I loved the lace they had on lots of the dresses. For the fitting there were no photos allowed (they are open about this when booking which is good though) which made it tricky for me to remember what the dresses looked like after the appointment, and tricky to compare with others I've tried. My stylist was kind and helpful, and had really good advice and suggestions. She was welcoming and made me feel good about my choices of dress too. I felt like I was taken care of which was really nice. Unfortunately most of the samples on the rack were for…
The fitting experience
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Showing 1–3 of 3 reviews rated 3 stars
I visited 3 wedding dress shops & out of three this is the one I am not giving 5 stars. The main reason being I felt the service not as good as the others, I had to kind of make my own direction with the dresses without much input from them & I was constantly being tossed between 2 different ladies helping me,I felt second class. The other reason is there selection of dresses I found was really limited to two different styles either Fish tail or Chiffon. However if you are really into the Fish tail look or chiffon fabric this is the place for you!
Response from Emerald Bridal
Dear Beth, thanks so much for your review & feeback. I am sorry we have left you with such a disappointment. We definitely will work on your feedback and hope you had an amazing experience at other bridal shops. Once again, apology for your disappointment. Kindest Emerald Bridal
Private appointments · Ryde