A wonderful store with amazing assistants. They had realistic expectations and helped me find a dress that suited my budget, style and shape. There were no pressure tactics, no shaming, no stress. I was so happy and left with a dress totally unlike what I thought or expected, but that looks so amazing on me. Covid has made so many things this year more stressful than we would expect, but I had an amazing time. Highly reccomend! Thank you Sandra :)
Response from Emerald Bridal
Dear Lyn,
Thank you so much for your amazing review and what a pleasure in meeting you and your family, I had an amazing time with you guys too. I will never forget the moment you put on the "one", we all had the goosebump and it's just so magical. It's like the dress has found her bride. I can't wait to see you in your dress again and especially with your beautiful pink hair. We will get through…
Sandra was extremely patient and helpful during my dress fitting, thank you for making the experience so enjoyable and stress-free! Even though I ultimately bought my dress elsewhere, I would still recommend Emerald Bridal for their professionalism, clean store, and gown designs.
Response from Emerald Bridal
Dear Amy, thank you so much for your lovely feedback and it was my absolute pleasure in meeting you. Although I didn't manage to help the "one", but I am so glad I was helpful and I am sure you look absolutely amazing in your perfect dress. Wishing you the very best and the most memorable wedding ahead. =D
Sandra xx
FANTASTIC SERVICE
My mother and I came in last Saturday and Elena and Sandra spent a couple of hours with us even though we were walk-in customers.
I want to sincerely thank both of them for their patience and kindness. They gently guided me to try something I never would have tried and helped me realise I'm allowed to feel a little like a princess.
I highly recommend Emerald Bridal to anyone looking for friendly, personal and highly-experienced wedding dress fittings and advice.
Response from Emerald Bridal
Thank you Lauren for the lovely review!
It was so nice meeting you and your lovely mum. We really enjoy when our brides have a great experience in our store and get to try some options they never thought would work. We love that you felt like a princess!
We love spending time time with each one of our customers even our walk ins.
We thank you again for taking the time to write about your…
Response from Emerald Bridal
Thank you Melinda! Hope your wedding planning is going amazing and wishing you all the very best!!!
Thank you Sandra and the team at Emerald bridal! I definitely had a stress free experience purchasing a gown from your store and most importantly, you delivered a fun, comfortable and professional service. :)
Response from Emerald Bridal
Dear Melissa, Thank you for your lovely review and we are so happy to find your time with us have been joyful one. It's our absolute pleasure in helping you and thank you so much for bring us so much joy and laughter during all appointments. =D We will look forward to seeing you in your perfect dress in few months time xx Sandra and Elena
Sandra was absolutely lovely and went above and beyond in assisting myself to find the perfect gown. She was very patient throughout the whole searching period. I highly recommend all future brides to see Sandra, she will work through your budget and help you find the right dress. Thank you for your assistance and lovely customer service :)
Response from Emerald Bridal
Dear Ifrah, It's my absolute pleasure in meeting you and your family. I am so glad we have found the dress that you absolutely love and feel comfortable in. It's like no matter how many dresses we tried on, that is the "ONE", no one can do us apart! And now we just have to wait for your dress to arrive and falling in love with it all over again! You are going to look amazing in your dress, I am…
Emerald bridal was the first and only bridal shop I visited where I met Sandra and Crystal. I had no idea what to expect and only had a mild idea of the kind of dress I was interested in. It was a huge relieved as they were both extremely warm and friendly and instantly made me feel at ease. I got to try on an assortment of different styles of dresses, which was good as that helped me understand what I truly wanted or would look good in.
During the consultation, I was also made aware that they do not do in-house alterations, and was redirected to someone external that works closely with…
Response from Emerald Bridal
Dear Rachel, thank you so much for your lovely feedback and it's definitely our pleasure in meeting you!
And thank you for trusting us and letting us guide you through the dresses.
We will only make sure your dress will be altered by the best, who trusted and work with. Who we know will look after you and your dress :)
We can't wait to see you in your dress again and please do not hesitate to…
😍😍😍I really like Emerald Bridal. They have beautiful designer wedding dresses with good price. My friend recommended me to this store. And I found my dream wedding dress with the help of Sandra in 2 hours !! Sandra Lin is really really nice and friendly, as well as professional. She would be the right person when u have no idea what kind of dresses or fabrics u like for your wedding. Great client service! 🥰I would definitely recommend Emerald Bridal if u want a great experience picking up your dream wedding dress !
Response from Emerald Bridal
Aww thank you so much Maggie, it’s been my absolute pleasure in meeting you and helping you to find your dress. It definitely has ticks off everything that we have been looking for and you look amazing in it! Chic bohemian nude lace gown is definitely made for you! ❤️
Now we just can’t wait to see you in your dress in July and the following year! Xx Sandra and Emerald Team
Emerald Bridal was probably one of the first few wedding dress shops I made an appointment with. At this stage I was feeling quite overwhelmed and unsure of what kind of wedding dress I wanted - but from the get go, Sandra was so warm and welcoming. Not only did she make me feel comfortable, Sandra demonstrated professionalism and a keen knowledge of not only the bridal industry, but also a great attention to detail in efficiently and thoughtfully assessing what styles suited me. Sandra was also very thoughtful of my budget and very generous in helping me to stick to it. Though I did not end…
Response from Emerald Bridal
Oh thank you Sylbi for your kind kind words!!! We do our best to pair brides with their ideal wedding dress (whilst considering budget and fit) and I'm so glad you enjoyed your experience with us. All the best Sylbi!
Such beautiful gowns and lovely customer service. Lovely store with professional staff that help make what felt like a daunting decision, achievable. Great range of prices as well. Definitely a go-to boutique for brides to be.
Response from Emerald Bridal
Thanks so much for your loving review Samantha! We wishing you all the very best and an amamzing wedding ahead!
I’ve just said YES to the dress at this beautiful store and I can’t thank Sandra enough for helping me make the right choice! I have loved everything about the bridal dress shopping experience and would highly recommend the store to all brides to be!
Response from Emerald Bridal
Dear Nadia, you are going to look absolutely amazing on your day! Thanks so much for your recommendation, I can't wait to see you in your dress in October xx
Amazing customer service provided by Sandra, the boutique is lovely, their dresses are very well maintained and the location is convenient with plenty of parking spaces just a few meters from the shop. Highly recommended.
Response from Emerald Bridal
Dear Diana, thanks so much for the review, and thank you for recommending our boutique ! We hope we have been helpful and we wishing an amazing wedding ahead :)
As a mother of the bride, I felt so welcomed and comfortable. Sandra was so professional and really looked after my daughter. I would recommend any bride to choose 'Emerald Bridal' for their professionalism, warmth and very friendly atmosphere.
Response from Emerald Bridal
It was really lovely to meet you Helen, thank you so much for these kind words!
I visited four bridal stores in the search for my dress and Sandra’s customer service was by far the absolute best. She made me feel at ease and was so patient and friendly. She took time to figure out what type of dress I was looking for and her attention to detail was impeccable. I would recommend Emerald Bridal to any bride, the selection of dresses is amazing, of course, but the way Sandra makes you feel so special is what truly makes them a stand out!
Response from Emerald Bridal
Thank you so much Mary, it was such a pleasure to meet you! It’s my absolute pleasuring in helping you! Wishing you the very best for your wedding day! ❤️
Sandra and Queena's passion to create a dream experience for their brides to be are so imminent in their work. Knowing them personally, and to have seen, touched and worked with their beautiful weddings gowns... I can just say that the brides to be that get to be dressed by them, are the luckiest brides. Sandra is so genuinely kind, lovely and she will only want the best for her brides. Once you meet her, you will know what I mean. I am sure you will have the best experience. Emerald Bridal also carries such a wide variety of dresses, from the glamorous, to the old hollywood, to boho, to…
Response from Emerald Bridal
You are too kind Amelia! It's been truly a pleasure working with you -you're just so talented. We hope to work more with you!
Thank you for helping me pick a dress for my wedding. Very lovely assistant, friendly and most of all thanks for not being pushy on dresses. There are so many beautiful dresses in store. Highly recommend anyone in search for a wedding dress to make an appointment here.
Response from Emerald Bridal
Thank you Jolene! We are so glad you enjoyed your experience with us, it was such a pleasure working with you. Wishing you and your husband the very best!
Three words: Clean, friendly and professional.
I love my dress, it was the one that Sandra recommended me to try based on my body shape and I am so glad she recommended it to me.
Response from Emerald Bridal
We are so happy you found your dress with us! Thank you for this wonderful review and we hope you had a fantastic wedding day!
The dresses at Emerald Bridal are just stunning and so well made. Out of all the bridal boutiques I visited in Sydney in search of my wedding dress, it was one of the places where I felt most at ease. Sandra at Emerald Bridal, was incredibly kind and thoughtful and shared her personal advice to me. I initially had no idea what style to choose and Sandra was incredibly helpful and patient finding one which suited my body shape, and at no time was she ever pushy. Sandra has a beautiful and caring personality. She even came in on her day off to be there for my fitting and dress alterations due…
Response from Emerald Bridal
Dear Silvan, Thank you so so much for your amazing review and so sorry for the late reply! It's such a honour and pleasure in meeting you and helping you through out the process. And a new best friend that I have ever gain. Thank you so much for choosing Emerald Bridal and trusting us from the beginning to the end. Most importantly, thank you so much for sharing all of your wedding photos with…