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The fitting experience

What brides say.

Read how brides describe the pace, guidance, and support they found during their Emerald Bridal appointments.

Google reviews

In their own words.

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Showing 181198 of 307 reviews rated 5 stars

Although I had been to 3-4 other bridal shops before with polite and kind people, I never felt so looked after and cared for by Sandra last Saturday! It felt so genuine and natural that Sandra cared about my wedding day and I even showed her photos of my venue to ask for her advice about what dress suited best! She then went above and beyond to recommend florals and makeup artists afterwards! I am such a hesitant person but with Sandra's warm guidance, I really felt that I got the right dress for me! Great service goes a mile. I don't think I could've purchased anywhere else!

Jo C

An amazing experience! They accommodated my situation as I was getting a dress pretty last minute! Took there time with me and didn't rush me at all! Elena was amazing with great tips and she really did try her best regarding dress availability! I'm super happy I found my dress! Cannnnnot wait to wear it on the day!🥰 Thanks Emerald Bridal!

Response from Emerald Bridal

Sunny your Spain wedding is going to be amazing in our Emerald gown. It was so much fun helping you and your family. Everyone was so excited when we found the one! I loved every moment helping you all. Felicidades! Congratulations! Can't wait to hear all about your big day. Lots of Love Elena and the Emerald Team

Sunny Kim

The whole experience from start to finish was amazing! I'm 5 months out from our big day and I called to make an appointment knowing it was a tight time frame but was reassured I could find something and the ladies weren't wrong! Lovely selections in the samples range meant I found THE dress! Something completely different but so "me". Elena was so warm and friendly and not pushy at all. She gave us time and space to make (an easy) decision. My mum flew down from Northern Territory after not seeing her for over 2.5yrs and Elena made it that little more sweeter! Couldn't be happier and can't…

Response from Emerald Bridal

Thank you Jacinta for coming in and choosing THE one with us! What a special moment to share with your beautiful mum. The dress you chose was a beautiful and unique look that looked soooo amazing on you! You are going to look gorgeous and can't wait to see the wedding pictures wearing this amazing gown! Wishing you all the best on your special day. Lots of Love Elena and the Emerald Team

Jacinta Allsopp

After going to several bridal stores and being left disappointed, I arrived at Emerald Bridal with no expectations. However I finally had the bridal experience I was hoping for. I was greeted by the lovely Elena who was super helpful and even indulged my mum who had curated a list of dresses she wanted me to try on 😅 Elena had an amazing eye for the shapes and styles that suited my body. She made the experience so enjoyable and fun. I really appreciated the fact that she was not pushy or pressured me into making a purchase. I felt like she genuinely wanted me to find my dream dress. She…

Response from Emerald Bridal

Oh Edeline! I am so happy you came in to see us! It was so much fun helping you and your beautiful family. I loved that you had the best experience and we found you your dream wedding gown. Thank you for taking the time to write these lovely comments. We can't wait to see you when your dress arrives. Love Elena and the emerald bridal team

Edeline Gunawan

Sandra was incredibly patient, encouraging, eager and kind. It was my first bridal fitting E V E R and she took time to find out what I wanted, what suited me well, gave useful tips and feedback and really welcomed my bridal team as well.

Response from Emerald Bridal

Thank you Emily for the review. We're glad you had a positive experience and felt welcomed in our store. Best wishes. Sandra and the Emerald bridal team

Emily Sze
Emily West

I had a great experience at Emerald Bridal. Sandra is super friendly and professional. Sandra made me and my guests feel so comfortable with her great service. In the store, they have many dresses with good quality and detailed touch! Highly recommend!

Response from Emerald Bridal

Yuna, it was such a pleasure helping you and your bridal party. So Happy you found the one! Can't wait to see you in your dress. xx Sandra and the Emerald team

Yuna Hwang

I had a seamless experience with Emerald Bridal purchasing my dress for my upcoming July 2022 wedding. I first met the team at Emerald Bridal at a bridal and wedding expo in 2020. From our first conversation I was made to feel welcome and special. I booked in for a consultation with Emerald Bridal in 2021. As a size 22 plus sized bride I was nervous to find find a dress that fit me and complimented my body. The moment I arrived Sandra and her team went to work picking out styles and colours to suit my body shape and skin tone. The moment I laid my eyes on my dress I knew it was the one…

Response from Emerald Bridal

Carmel, from the moment we met you at the Expo, We absolutely loved you and your gorgeous mum. The dress you chose was a stand out and looks so perfect for you. Your wedding style and venue is going to be so perfect with that dress and it's so, your personality! We can't wait to see your wedding photo's and see how amazing everything looks with you and your dress! We really appreciate your…

Carmel-Beth Player

Emerald Bridal is AMAZING!! Not only are their gowns stunning, but Sandra hands-down made the experience relaxed & stress-free from start to finish. Not only was Sandra extremely helpful and amazing during my appointment, but even after taking my dress home, I was in contact with questions on varies things and Sandra always responded with information which was so helpful. I highly recommend Emerald Bridal to any bride looking for beautiful gowns, a great experience and best customer service.

Krystal

I visited Emerald Bridal with low expectations due to the poor experiences I was having at other bridal stores. As soon as I entered I was warmly welcomed by Elena. Elena took the time to ask me what I was looking for, style and budget. I told her my wedding was only a few months away and she was so helpful, and picked 3 styles off the rack for me. I couldn't believe I liked all 3 she picked out and decided to visit a second time with my mum to help me choose. Elena was not pushy (like other bridal shops I visited) and made me feel so comfortable. My second visit I again was warmly welcomed…

Amanda Gomes

Emerald bridal had a range of beautiful dresses in a variety of styles which suited my budget. Sandra was very helpful and took the time to ask genuine questions to understand what I wanted.

Jessica Ruan

I didn't know I was gonna purchase a dress from Emerald when I walked into the beautiful boutique! I went to two other stores and nothing impressed me, and that includes the service. But Emerald ticks all the boxes. Elena is very professional, patient and welcoming. She understood what I was looking for, and selected few dresses for me to try on. Honestly, I love all of the dresses she picked! And most importantly, I didn't feel at any point pressure or rushed throughout my experience. Thanks to her help, I eventually purchased the dress for my big day. Thank you Emerald Bridal, highly…

X H

Lovely store and staff. Good range of dresses as well.

Silvia

I purchased my wedding dress from Emerald Bridal and cannot recommend Sandra and Elena enough. Emerald Bridal was the first and last wedding dress shop I went to. From the beginning Elena and Sandra were friendly, patient, helpful and knowledgeable and the store itself has an amazing selection of dresses and a great atmosphere. My mum and I have created unforgettable memories at Emerald Bridal trying on dresses, selecting the dress and coming back for fittings and it would not have been the same without Elena and Sandra helping us through it all. Sandra also provided on going support and…

Response from Emerald Bridal

Thank you Jacinta for the lovely review. We are so happy, we made your bridal experience so memorable. The photo's of your wedding day look spectacular! And what about that train!! Wow, you looked so beautiful. And your fiancé didn't do too bad either! ;) You have such a gorgeous personality and your mum is such a delight. We loved having you in our store and getting to know you both. Your…

Jacinta Lai-Lawson

I was really impressed with the excellent personal customer service at Emerald Bridal. Sandra was quick to respond to emails and phone calls. At the store, she spent a lot of time taking me through options in a way that made me feel totally comfortable and unpressured. She went out of her way to seek out a dress for me in a short timeframe when I booked my wedding with 3 months notice! Really recommend going to see Sandra and her team if you are hunting for your dress!

E Melville

Sandra Lin was absolutely wonderful. While we ended up purchasing a dress elsewhere, she was brilliant. She made us feel welcome, listened to and very quickly got a feel for the styles that suited me best. I highly recommend making this a stop when looking for your dream wedding dress. Thank you :)

Eloise Bonner

We bought 2 wedding dresses for my wife and I here at Emerald Bridal. We had a great experience with Elena, she made us feel comfortable and knew which dresses we would suit, and she was completely correct! The whole process was easy and smooth, communication was good too. They have a broad range of dresses to suit all tastes. Highly recommend.

Response from Emerald Bridal

Dominque and Brooke! I can't tell you how much of a pleasure it was helping you both! You are both gorgeous humans! The photos of your special day are amazing and a true reflection of your beautiful personalities and you're amazing supportive families. I am so happy you both came into Emerald Bridal and you found the dresses that fit your style and personality. We love hearing about our brides…

Dominique Trauer

Amazing experience and a big range of dresses in all sizes. I'm more on the petite side so it was so good to find that there were some dresses in my size. Elena and Sandra were so friendly and made me feel so comfortable. The fitting rooms were quite pretty as well. Elena was very helpful in her advice and suggestions on what could work well with the look I was trying to achieve.

Response from Emerald Bridal

Thank you so much Carmen for coming in and allowing us to help you view our collection. I love to hear that you enjoyed your experience and we were able to help you through this exciting time. I am so happy for you and wishing you all the best. Love Elena and the Emerald Bridal Team

Carmen Lee

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