FAQ

Does Emerald Bridal only sell wedding dresses or do you also offer other options?  

We are currently in the process of finalising our first bridesmaid and cocktail range. In line with the keen eye for detail and creative styling shown through our bridal collection, our new addition will surely exude quality design and sophistication. Please join our mailing list today and stay tuned on new product announcement and special promotions.

How soon should I start searching for the right wedding dress? 

A soon as you can!  All of our wedding dresses in store are samples only and it will take 5 months for us to order your dress in. We suggest you start looking at least 10 to 12 month before your wedding. This will allow you to choose and alter your dresses without adding any undue stress prior to your big day.

Can I buy my dress off the rack or will I have to place an order? 

At Emerald Bridal all of our dresses in store are samples only. Please allow us 5 months from the day you place your order until we receive your dress in store.

How much time should I allocate for my appointment? 

Your appointment will normally be scheduled for approximately 60 minutes.

Can I bring family and friends to the appointment?

Absolutely, however as we’re a boutique shop we can only accommodate a small group of up to 5 people. We do recommend limiting the numbers of people you bring with you to your most trusted. Too many opinions can be confusing and making your selection process more difficult.

How do I pay for my wedding gown?

A 50% deposit is required at the time you place your order. When your dress arrives, we will contact you and scheduled a time for you to collect and do your final inspection/fitting. At that point, we require payment of the remaining 50% should you satisfied with everything.

Do Emerald Bridal provide alterations?

We do have a in-house dressmaker who would be able to provide the final alternation on your dress however we also have a list of amagzing alternation workshop that we would be happy to recommendation as well. They would be happy to assist you in getting the perfect fit for your perfect dress.